Topics/Agent skills

Book appointments into your calendar

The booking skill works with Google Calendar, Outlook Calendar, Calendly, Cal.com and Square Appointments.

1. Connect your calendar. Do this once for the workspace. Go to Resources › Apps.

2. Switch on the skill. Turn on Book appointment for your agent. Go to Agent › Intelligence › Skills.

3. Choose the calendar. Each booking skill uses one calendar provider.

4. Choose the details. Name, email, company or job title. Switch each one on or off.

Note: You can connect several calendars and choose one per booking skill.

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