One agent. Every channel.
Your customers are on your website, WhatsApp, Instagram, and Slack. Your AI agent should be too. Build once, deploy everywhere. Same knowledge, same skills, same brand voice.
5 channels · Deploy in under 5 min · Full cross-channel context
avg. query growth in 90 days
More conversations across every channel, without adding headcount.
Resolution Rate
80%+ handled without a human.
questions resolved autonomously
Your agent handles the routine. Humans handle what matters.
Response Speed
Average reply time under 5 seconds.
support tickets deflected
Fewer tickets, faster replies, happier customers.
Your customers don't think in channels. Neither should your AI.
A customer asks a question on your website. Later, they message you on WhatsApp. They shouldn't have to repeat themselves. With StepsAI, they don't.
"Do you have this in size 10?"
"Hey, I added something to my cart earlier..."
"Can I get a discount code?"
One setup. Every channel. Three steps.
Meet your customers where they already are
Six channels, one AI brain. Every channel gets the same knowledge, same skills, same brand voice. Zero duplicate work.
Website Chat Widget
A floating chat bubble or embedded search bar on any website. Matches your brand. Works on mobile and desktop.
One line of HTML to deploy
Your AI agent responds to WhatsApp messages automatically. Same knowledge and skills as your website agent.
98% open rate
Handle DMs automatically. Answer product questions, share links, and capture leads from social engagement.
Convert social into sales
Standalone Page
A fully branded chat page with custom URL. Share via email, SMS, or QR code. No website needed.
Just share the link
API / SDK
Headless AI for custom implementations. Build any experience on top of StepsAI.
POST /v1/chat/completionsFull developer controlEvery conversation. One inbox.
All conversations from every channel flow into a single view. Full history, detected intent, tone, and AI-generated summaries, no matter where the conversation started.
One agent is better than seven bots
Shared Context
Conversations carry across channels. A customer who starts on your website and continues on WhatsApp never has to repeat themselves.
Single Knowledge Base
Train your agent once. Every channel gets the same accurate answers from one source of truth. No duplication, no drift.
Channel-Specific Tuning
Customize greetings, tone, and behavior per channel while keeping the same core knowledge. Professional on Teams, casual on Instagram.
Unified Analytics
See all conversations, resolutions, and CSAT scores across channels in one dashboard. Understand your customers holistically.
Enterprise Security
Enterprise-grade security. Data encrypted in transit and at rest. Role-based access. GDPR-ready.
Instant Deployment
Add a new channel in seconds, not weeks. No engineering sprints. No vendor calls. Just toggle and go.
Frequently asked questions
Your customers are on every channel. Now your AI agent is too.
Deploy once. Reach everywhere. Same agent, every channel. No per-channel fees.