Answer every website visitor, even at 11pm.
Add a chat widget or an inline search bar to your site. Your agent answers from your pages and documents, helps shoppers buy and hands over to your team when needed.
- One script or a plugin
- Your logo and colours
- Separate desktop and mobile settings
What your agent does on your website.
The same agent you use everywhere, in a widget that matches your site. Select a capability to view an illustrative demonstration.
Answer from your pages
The agent reads your website, FAQs and documents and answers in plain language.
Make it fit your site.
Everything visitors see is yours to set.
Choose floating or inline.
Show a floating widget or an inline search bar, set separately for desktop and mobile.
Do you ship to Chennai?
Yes, orders to Chennai arrive in 3 to 4 days.
Shoppers, patients, parents and home buyers get an answer while they are still on your site.
Northfield Academy
An example conversation for an education business. Your agent answers from your own information and tools.
See Steps AI for educationNo developer needed for most sites.
- Copy the script or install the pluginUse the universal script, a framework snippet, or the WordPress plugin, which avoids WordPress removing script tags.
- Paste it into your site builderGuides cover Wix, Webflow, Framer, Bubble and WordPress.
- Limit where it runsAdd allowed domains so the widget only works on your own sites.
When a customer asks for a person, or the agent reaches something it should not handle, the chat moves to your unified inbox with the full history. Nobody has to repeat themselves.
- Set a wait time and a fallback message
- Email the right person when someone is needed
- On Instagram, replying from the app pauses the AI
Good to know
- If you leave allowed domains empty, the widget can be embedded on any website.
- State-level visitor location in analytics is available for website chats only.
Does it work with WordPress?
Yes. Install the ready-made plugin, so you do not have to paste code into WordPress.
Can I show it differently on mobile?
Yes. Desktop and mobile display settings are separate.
Can customers buy in the chat?
With Shopify connected, shoppers can add products to a cart, pick a size or colour and check out from the chat.
One agent, one inbox, every channel your customers use.
See the website chatbot with your own business in mind.
Book a demo and we will walk through it using your own information and channels.