AI calling agent

A conversation starts. Your next step takes shape.

Answer inbound calls, speak to leads and let website visitors talk to your AI agent. Give every call a purpose, from understanding a course enquiry to connecting a customer with your team.

Explore call examples

English, Hindi and Telugu
Web voice and real phone calls
Connected to your inbox and CRM

Incoming call · example

Your businessEnglish · AI voice agent

Example transcript

CallerCan I speak to someone about my enquiry?

AI agentOf course. I can connect you with the team.

Transfer to your team

One agent, three ways to talk

Meet customers wherever the call starts.

Inbound calls

Calls reach the right business agent through the number dialled. Greet known callers by name and transfer to a person when needed.

Outbound calls

Call leads with a flow you choose. Campaigns pace themselves, retry unanswered or busy calls, and respect your do-not-call list.

Web voice

Let visitors talk to your AI agent through web voice mode, using the same business information behind the conversation.

Built around your business

Different enquiries. A useful next step.

Example conversations for the call flows you configure. Choose a scenario to see how it could work.

Call-flow example

Help callers reach the front desk.

Answer clinic questions from your information and connect callers with the team for appointment or clinical enquiries.

Explore healthcare

Purpose: Consultation enquiry
Next step: Front-desk transfer

From the conversation

CallerCan I speak to the clinic about a consultation?

AI calling agentOf course. I’ll connect you with the front desk.

Phone, headset and course books on a quiet consultation desk

How to connect

Set up the conversation before the phone rings.

Configure your agent in the dashboard, then choose the flow for each type of call.

01
Connect your telephony provider
Connect a provider from the dashboard for real phone calls. Inbound calls reach the business agent linked to the number dialled.
02
Choose the voice and greeting
In Agent → Voice, choose a language, preview the greeting and add pronunciations for names.
03
Select a qualification flow
Save several flows per agent. Choose which questions are used for inbound calls, outbound calls and each campaign.
04
Review calls and follow up
Find voice conversations in the Inbox and qualified leads in their own view. Recordings are stored for review.

Beyond answering the phone

Built around what happens next.

Voice is part of the same agent, inbox and CRM your team already uses.

Ask the questions that matter

Build qualification flows for your business. The agent chooses the next question, handles refusals and requests to repeat, and ends the call politely.

Reach leads with a campaign

Run outbound campaigns with automatic pacing. Calls can retry after no answer, a busy line or a temporary error.

Respect the do-not-call list

Outbound calling respects the do-not-call list. Manage phone numbers and start an AI call from the CRM.

Bring in your team

Transfer a call to a person when the conversation needs human help.

Keep after-hours enquiries

Calls outside business hours leave a voicemail that becomes a callback ticket.

Keep voice alongside chat

Voice has its own Inbox badge and filter. Call recordings are stored, and qualified leads have a dedicated view.

Agent → Voice

Make the voice fit your business.

Choose a language, preview the greeting and tell your agent how to say names. Save different qualification flows for inbound, outbound and campaign calls.

Englishहिन्दीతెలుగు

Voice setupExample configuration

Language: English · locked
Greeting: Hello, how can I help you today?
How to say names: Your pronunciation instructions
Inbound flow: General enquiries
Campaign flow: Course qualification

Looking for an AI receptionist?

Explore the focused inbound front-desk role: questions, bookings, transfers and after-hours messages.

Keep a person in the conversation.

See how your team takes over when a customer needs human help.

What to know before you connect.

Real phone calls require a connected telephony provider.
Voice minutes are billed as credits.
English, Hindi and Telugu are supported. You can lock an agent to one language.
The conversations shown here demonstrate example call flows you can configure for your business.

FAQ

Can customers call a real phone number?

Yes. Connect a telephony provider from the dashboard. Inbound calls are routed to the right business agent by the number dialled.

Can the agent call leads?

Yes. Outbound calls and call campaigns are supported, with automatic pacing, retries for no-answer, busy and temporary errors, and a do-not-call list that is respected.

Which languages are supported?

English, Hindi and Telugu. Choose the language in the Voice tab, preview the greeting and configure how names are pronounced.

What happens if a caller needs a person?

Calls can be transferred to a human. Outside business hours, a voicemail becomes a callback ticket.

Is this different from the AI receptionist?

The receptionist page focuses on inbound front-desk calls. The calling agent also covers outbound campaigns, qualification flows and voice conversations on your website.

How is voice billed?

Voice minutes are billed as credits. Connect your telephony provider from the dashboard before using real phone calls.

Bring a real customer question to the demo.

We’ll walk through how your voice agent can answer, qualify the enquiry and connect the caller with the next step.