Patient questions answered.
Appointments booked. Zero phone calls. StepsAI handles the front-office friction so your medical staff can focus on care.
Compliance-safe · Full audit trail · Live in 5 minutes
What do I need to do before my knee surgery on Thursday?
Here's your pre-op checklist for Thursday:
Total intake. Zero friction.
Patient Education
Instant, accurate answers to medical questions, pre-op instructions, and post-care follow-ups, all sourced from your verified clinical data with citations.
Self-Service Scheduling
Patients book, reschedule, or cancel appointments via natural conversation. Integrated directly with your EMR/EHR.
Insurance & Billing
Automated eligibility checks and transparent billing explanations. Patients understand their coverage without calling your office.
Intake Automation
Collect history, consent forms, and insurance cards before the patient arrives. 100% digital, 0% paper.
Strict Escalation Rules
Agent knows exactly when to hand off to staff. Sensitive topics escalate immediately. Full audit trail for compliance.
95+ Languages
Patients communicate in their preferred language. Auto-detect and respond natively, no separate agents needed.
Compliance & Audit Trail
Every conversation logged. Full control over what the agent can and cannot say. Configurable for healthcare compliance requirements.
Live in 5 minutes. Compliant from day one.
Upload your clinical data
Add pre-op instructions, service catalogs, insurance policies, and patient FAQs. Your agent only answers from your approved, verified content.
Configure safety guardrails
Set strict rules: never diagnose, escalate emergencies immediately, always cite sources. Full control over what the agent can and cannot say.
Go live on patient channels
Deploy on your website, WhatsApp, and SMS. Patients get instant answers without calling your office. No developer needed.
Watch phone volume drop
Real-time dashboard shows phone call reduction, appointments booked by AI, response times, and patient satisfaction scores.
Frequently asked questions
Ready to digitize your front office?
Compliance-safe. Full audit trail. Live in 5 minutes.