monitor_heartEMR/EHR
chatWhatsApp
languageWebsite

Patient questions answered.

Appointments booked. Zero phone calls. StepsAI handles the front-office friction so your medical staff can focus on care.

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Compliance-safe · Full audit trail · Live in 5 minutes

60%
Reduction in phone calls
24/7
Patient support availability
0
Missed appointment opportunities
95+
Languages supported
FEATURES

Total intake. Zero friction.

school

Patient Education

Instant, accurate answers to medical questions, pre-op instructions, and post-care follow-ups, all sourced from your verified clinical data with citations.

Verified sources24/7 accessAudit trail
Top patient questions
Pre-op instructions92%
Medication questions85%
Post-care follow-up78%
Procedure info71%
calendar_month

Self-Service Scheduling

Patients book, reschedule, or cancel appointments via natural conversation. Integrated directly with your EMR/EHR.

check_circle9:00 AMDr. Patel
check_circle2:30 PMDr. Chen
cancel10:15 AMDr. Patel
calendar_monthSynced with EMR/EHR in real-time
receipt_long

Insurance & Billing

Automated eligibility checks and transparent billing explanations. Patients understand their coverage without calling your office.

trending_down60% fewer billing calls
assignment_turned_in

Intake Automation

Collect history, consent forms, and insurance cards before the patient arrives. 100% digital, 0% paper.

HistoryConsentInsuranceAllergies
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Strict Escalation Rules

Agent knows exactly when to hand off to staff. Sensitive topics escalate immediately. Full audit trail for compliance.

EmergencyClinicalComplaints
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95+ Languages

Patients communicate in their preferred language. Auto-detect and respond natively, no separate agents needed.

verified_user

Compliance & Audit Trail

Every conversation logged. Full control over what the agent can and cannot say. Configurable for healthcare compliance requirements.

HOW IT WORKS

Live in 5 minutes. Compliant from day one.

01
upload_file

Upload your clinical data

Add pre-op instructions, service catalogs, insurance policies, and patient FAQs. Your agent only answers from your approved, verified content.

Clinical Knowledge
description
Pre-op instructions
86 docs
check_circle
medical_services
Service catalog
124 procedures
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policy
Insurance policies
38 plans
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help
Patient FAQ
210 Q&As
02
shield

Configure safety guardrails

Set strict rules: never diagnose, escalate emergencies immediately, always cite sources. Full control over what the agent can and cannot say.

shieldSafety Guardrails
errorNever diagnose conditionsActive
errorEscalate emergencies immediatelyActive
warningCite source for all medical infoActive
warningCollect consent before intakeActive
03
cell_tower

Go live on patient channels

Deploy on your website, WhatsApp, and SMS. Patients get instant answers without calling your office. No developer needed.

Patient Channels
languageWebsite chat widgetcheck_circle
chatWhatsAppcheck_circle
smsSMScheck_circle
open_in_newStandalone page
check_circle3 channels live
04
monitoring

Watch phone volume drop

Real-time dashboard shows phone call reduction, appointments booked by AI, response times, and patient satisfaction scores.

This Month
phone_disabledPhone calls reduced62%
event_availableAppointments booked by AI847
timerAvg response time1.4s
sentiment_satisfiedPatient satisfaction4.8/5

Frequently asked questions

READY?

Ready to digitize your front office?

Compliance-safe. Full audit trail. Live in 5 minutes.

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No credit card · Compliance-ready · Live in under 5 minutes