Steps AI
Steps AI vs Verifast

Steps AI vs Verifast: two ways to help shoppers buy.

Verifast and Steps AI both lead with helping shoppers choose and buy. Steps AI also answers order and delivery questions, books appointments and covers WhatsApp, Instagram and Messenger from one setup.

Where we fit. Where they fit. How to switch.

Steps AIvsVerifast
What it is
An AI agent that answers customers and checks real records before it repliesAn AI shopping assistant for ecommerce stores
Channels
Website, WhatsApp, Instagram and Messenger from one Meta connection, plus phone callsFocused on the store and messaging channels
Order and delivery questions
Checks orders in Shopify or WooCommerce and shipments with five Indian carriersStore data for product and shopping questions

Illustration based on public information

Side by side

How Steps AI and Verifast compare on the questions owners ask most.

Steps AIVerifast
What it is

An AI agent that answers customers and checks real records before it replies

An AI shopping assistant for ecommerce stores

Channels

Website, WhatsApp, Instagram and Messenger from one Meta connection, plus phone calls

Focused on the store and messaging channels

Order and delivery questions

Checks orders in Shopify or WooCommerce and shipments with five Indian carriers

Store data for product and shopping questions

How you pay

Per reply in credits. The cost of a reply depends on the AI model you choose

See their site for current plans

What happens after the answer

Books appointments, creates tickets, saves leads and hands over to a person

Product discovery and conversion on the storefront

Steps AI

When Steps AI is the better fit.

Choose Steps AI if these sound like you.

  • Selling is only part of the job

    The same agent also answers support questions, tracks deliveries and hands over to your team.

  • You ship with Indian carriers

    Shiprocket, Delhivery, DTDC, iThink Logistics and WareIQ connect directly.

  • You want ready-made follow-ups

    Switch on workflows for abandoned carts, COD confirmation and win-back.

Verifast

When Verifast may suit you better.

We would rather you pick the right tool than the wrong one.

  • You want to compare on-site selling side by side

    Both products focus on helping shoppers buy. Run the same product questions through both and compare.

Switching

You can test answers on your own questions the same day you connect.

  1. 01

    Paste your website address

    Steps AI reads your pages, FAQs and documents, so you do not have to rebuild your answers by hand.

  2. 02

    Connect your channels and store

    One Meta connection covers WhatsApp, Instagram and Messenger. Add Shopify or WooCommerce for order questions.

  3. 03

    Test it against your own questions

    Ask the questions your customers ask. Switch it on when you are happy with the answers.

Good to know

  • This comparison uses publicly available information about Verifast as of October 2026. Check their site for current plans and features.
  • Steps AI does not answer inbound email. AI voice calls are billed as credits.
FAQ

Questions about Steps AI and Verifast.

Can I try Steps AI before I switch?

Yes. You can start free with no card, test the agent against your own questions and switch when you are ready.

How is Steps AI priced?

You pay per reply in credits. The number of credits a reply uses depends on the AI model you choose for your agent.

Can I run Steps AI alongside Verifast?

Yes, many businesses test both before deciding. Make sure only one tool replies on each channel at a time.

See how Steps AI compares with Verifast on your own questions.

Book a demo and bring the questions your customers ask most.