Security
Your data, your customers, your control.
Steps AI is built so you decide what the agent can read, where it can appear and when a person takes over.
Allowed domainsGuardrailsWorkspace isolationSSO on EnterpriseUptime SLA on Enterprise30-day export
Control
Website pagesHelp documentsShopifyWeb search
You choose the content
The agent answers from the pages, files and apps you connect, and nothing else unless you switch on web search.
yourstore.comshop.yourstore.comcopycat-site.net
You choose where it appears
Set allowed domains so your website widget only runs on your own sites.
Never quote pricesNo medical, legal or financial adviceNever share internal details
Guardrails you set
Personas can be told never to quote prices, give medical, legal or financial advice, or share internal details.
Protection
Each workspace is separated from every other workspace, and only its members can act on it. Connection secrets for telephony and other providers are kept out of logs.
Apps connect through the provider’s own sign-in, and you can switch any connection off.
Your workspaceMembers onlySecrets kept out of logs
Another workspaceMembers onlySecrets kept out of logs
Enterprise
SSO and SAMLSingle sign-on on Enterprise plans
99.9%Uptime service level agreement
30 daysTo export your data after your plan ends
Have a security question?
Book a call and we will answer it with you.