ShopifyCart recoveryCart Abandonment (Widget + Email)
Wait after cart activity, then check whether the cart was completed before following up.
8 stepsOpen workspace
Workflow builder
Automate the follow-ups your team keeps forgetting.
Start from a ready-made template, such as cart recovery or COD confirmation, or build your own from menus. Workflows run on events from your store, your chats and your forms.
- Ready-made templates
- Menus, not code
- Drafts until you switch them on
Cart recoveryTemplate · Shopify
Draft Run historyTriggerCheckout abandonedShopify
Wait1 hourThen continue
ConditionOrder completed?Compare earlier step
No
Send messageCart reminderApproved WhatsApp template
Send emailStill thinking it over?After 1 day · On error: retry
Yes
EndOrder placed
How a workflow comes together.
“You are not writing code, you are choosing from menus.”
Step 1 of 4
Pick a template or start fresh.
Templates cover cart recovery, order updates, review requests, win-back and team alerts.
TemplatesReady-made
Cart recoveryShopify
COD confirmationShopify
Review requestAfter delivery
Win-backQuiet customers
Template loaded
Steps ready to edit
What you can automate.
Recovery, lifecycle messages and internal alerts. Select a capability to view an illustrative demonstration.
Recover carts and checkouts
Follow up on the website widget, by email or on WhatsApp when shoppers leave without paying.
Next step connected
Ready-made workflows
Start with the follow-up you need.
Explore 36 ecommerce templates for Shopify and WhatsApp. Choose a starting point, review its steps and adapt it in your workspace.
36 templates
ShopifyCart recoveryShopifyCart recoveryCheckout Abandonment (Email)
Wait after a checkout is created and check its status before sending a reminder.
7 stepsOpen workspace
ShopifyOrders & deliveryOrder Confirmation
Send an order confirmation email as soon as a new order is created.
2 stepsOpen workspace
ShopifyTeam alertsHigh Value Order Alert
Check whether an order exceeds a value threshold and email an internal alert to your team.
4 stepsOpen workspace
ShopifyWelcome & retentionNew Customer Welcome Series
Start with a welcome email one hour after signup, followed by another email two days later.
6 stepsOpen workspace
ShopifyWelcome & retentionFirst-Time Buyer Welcome
Welcome a buyer after their order, then follow up three days later with product tips.
4 stepsOpen workspace
ShopifyReviewsShipping + Review Request
Confirm shipping after fulfilment, then request a review five days later and send a reminder.
6 stepsOpen workspace
ShopifyWelcome & retentionCancellation Win-Back
Follow up after a cancelled order, then share a win-back offer with a discount code one day later.
4 stepsOpen workspace
ShopifyTeam alertsRefund Alert (Internal)
Notify your team when a refund is processed.
2 stepsOpen workspace
Open your workspace and choose the template by name in Workflow Builder. Review its settings before switching it on. WhatsApp workflows use approved message templates.
Follow-ups
Cart reminders, COD checks and review requests go out on time, without anyone on your team remembering to send them.
- Ready-made templates for Shopify stores
- WhatsApp, website messages and email
- Run history for every workflow
Good to know
- Most ready-made templates are built for Shopify stores.
- WhatsApp messages sent by a workflow use templates approved by Meta.
FAQ
Do I need a developer?
No. Templates are the easiest start, and every step is chosen from menus. Webhooks and HTTP requests are there if your team wants them.
Does a workflow run as soon as I save it?
No. Workflows save as drafts and only run once you switch them on.
Can I see what a workflow did?
Yes. Run history shows each run, its progress and any errors.
See the workflow builder with your own business in mind.
Book a demo and we will walk through it using your own information and channels.