Steps AI
AI booking agent

Book appointments in the chat, any time of day.

Customers ask, your agent offers times from your calendar and confirms the booking. Clinics, tutors, salons and consultants get bookings without the back and forth.

Sign in
  • Your own calendar
  • The details you need
  • One view of every booking
Works onWhatsAppWebsiteInstagram
Walkthrough

From a question to a confirmed booking.

A booking on WhatsApp.

Step 1 · Answer the

Answer the question.

The agent answers from your information first.

First consultationService
30 minutesFrom your service list
Bring previous reportsPreparation note

How long is a first consultation?

A first consultation is 30 minutes. Would you like to book one?

Question answered
By industry

Consultations, demo classes, site visits and store appointments, booked straight into your calendar.

consultation times
What the agent didAnswered the consultation questionOffered free timesBooked into Google Calendar
9:41
C
City Care ClinicBusiness account
Today
WhatsApp

City Care Clinic

An example conversation for a healthcare business. Your agent answers from your own information and tools.

See Steps AI for healthcare

What your booking agent can do.

The skill and the calendar view work together. Select a capability to view an illustrative demonstration.

Book into your calendar

Google Calendar, Outlook Calendar, Calendly, Cal.com or Square Appointments.

Calendar
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10:0011:30 14:00
Added to calendar
Workspace prepared for the team to help with the customer enquiry
P
Priya RaoUnified inbox · Live request
Needs a person

Can I ask the doctor something before I book?

Let me bring in the clinic team for that.

AAlex joined with the full history

Hi Priya, this is the front desk. Happy to help.

Assigned to AlexAI replies paused
Human handoff

When a customer asks for a person, or the agent reaches something it should not handle, the chat moves to your unified inbox with the full history. Nobody has to repeat themselves.

  • Set a wait time and a fallback message
  • Email the right person when someone is needed
  • On Instagram, replying from the app pauses the AI
Integrations

Connect the calendar you already use.

Google Calendar
Outlook Calendar
Calendly
Cal.com
Square Appointments

Good to know

  • Each booking skill uses one calendar provider.
  • Rescheduling and cancelling depend on what each calendar provider supports.
FAQ

Which calendars work?

Google Calendar, Outlook Calendar, Calendly, Cal.com and Square Appointments.

Can customers book on Instagram?

Yes. The booking skill works on every channel your agent uses.

One agent, many jobs

One agent can do more than one job.

Give the same agent the skills it needs, or run a separate agent for each job. They share your information, inbox and contacts.

AI sales agentHelp customers choose and buy
AI support agentAnswer questions at any hour
AI lead capture agentCollect details in the chat
AI receptionistAnswer calls and take bookings

See the AI booking agent with your own business in mind.

Book a demo and we will walk through it using your own information and channels.