Book from any channel
Customers book on WhatsApp, Instagram, Messenger or your website, and the appointment goes into Google Calendar.
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Google Calendar integration
WhatsAppWebsite
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Google Calendar + Steps AI
Google Calendar integrationBook appointments into Google Calendar from the chat.
Customers ask to book, your agent offers a time and the appointment lands in your Google Calendar. No back and forth, and no booking link to explain.
WhatsAppWebsiteInstagramGoogle Calendar + Steps AIIllustrative conversation
Can I book a consultation this Thursday?
Thursday has 11:00 or 3:30 free. Which suits you?
Bookings in your own calendar. The details you ask for. One view of every booking.
Calendars
What you can do with Google Calendar connected.
Built for clinics, tutors, consultants and service businesses, where the agent is measured by the bookings it makes.
Collect the details you need
Choose which details to ask for before a booking, such as name, email, company or job title, and edit the wording.
Decide when the agent should book
Describe in plain English when the booking skill should be used, and give examples of when it should not.
See every booking in one place
The Calendar screen in Steps AI shows bookings from Google Calendar, Outlook Calendar, Calendly, Cal.com and Square Appointments together.
In practice
From a question to a confirmed booking.
How a booking conversation goes on WhatsApp.
WhatsApp conversationIllustration · 1 / 4How much is a first consultation?
A first consultation is 45 minutes. Would you like to book one?
Question answered
How to connect
Connect Google Calendar in a few minutes.
No code. You sign in to the app once and you choose which agents use it.
- 1
Connect Google Calendar
Open Resources, then Apps, and choose Google Calendar. Sign in, or enter your account details, to connect it to your workspace.
- 2
Add it to your agent
Connecting adds Google Calendar to your workspace. Then add it to each agent that should use it. An agent only uses the app once both steps are done.
- 3
Add the booking skill to your agent
In your agent's skills, switch on Book appointment, choose Google Calendar as the provider and pick the details to collect.
FAQ
Questions about the Google Calendar integration.
Which calendars can I connect?
Steps AI connects with Google Calendar, Outlook Calendar, Calendly, Cal.com and Square Appointments.
Can I use more than one calendar?
Yes. Connect as many as you need. Each booking skill uses one of them, and the Calendar screen shows all of them together.
What details does the agent ask for?
You choose. Name, email, company and job title can each be switched on or off, and you can edit how they are asked.
Integrations that work well with Google Calendar.
See Steps AI work with Google Calendar.
Book a demo and we will walk through a real conversation using Google Calendar and your own information.