Topics/WhatsApp

Connect your WhatsApp Business number

Connect through Meta's official API. The same connection covers Instagram and Messenger.

Before you start: A WhatsApp Business number · Access to your Meta business account

1. Open WhatsApp. Start the Meta connection. Go to Agent › Channels › WhatsApp.

2. Sign in with Meta. Allow access to your WhatsApp Business account.

3. Choose the agent. Pick which agent answers on this number.

4. Send a test. Message the number from your own phone before customers do.

Note: How many conversations you can start each day follows WhatsApp's messaging tiers for your number.

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