Turn Notion pages into answers
Help articles and product notes become answers your agent gives on WhatsApp, Instagram, Messenger and your website.
All integrations
Notion integration
Notion + Steps AI
Notion integrationAnswer customers from what is already in Notion.
If your help articles, product notes or internal guides live in Notion, connect them and your agent can answer customers from the same pages your team uses.
Notion + Steps AIIllustrative conversation
What is your return policy for sale items?
Sale items can be exchanged within 14 days. Refunds are not available on sale items.
Your own content. Connected once. Used by any agent you choose.
Knowledge and data
What you can do with Notion connected.
Keep your information where your team already maintains it, and let the agent answer from it.
Edit once, update everywhere
Change a page in Notion and every agent that uses it works from the change.
Pick the pages that matter
Connect only the pages meant for customers, and leave internal notes out.
In practice
A conversation connected to Notion.
See the conversation alongside the information in your connected tool. Sample data is shown for illustration.
Notion · Source used- Document
- Returns and exchanges
- Section
- Sale items
- Answer
- From your content
Website conversationIllustration
What is your return policy for sale items?
Sale items can be exchanged within 14 days. Refunds are not available on sale items.
How to connect
Connect Notion in a few minutes.
No code. You sign in to the app once and you choose which agents use it.
- 1
Connect Notion
Open Resources, then Apps, and choose Notion. Sign in, or enter your account details, to connect it to your workspace.
- 2
Add it to your agent
Connecting adds Notion to your workspace. Then add it to each agent that should use it. An agent only uses the app once both steps are done.
- 3
Choose what the agent can read
Pick the pages, files or tables to use. They become workspace resources, so any agent can use them and one edit updates every agent.
FAQ
Questions about the Notion integration.
Does the agent use everything in my account?
No. You choose what to connect, and the agent uses only that.
Can several agents use the same content?
Yes. Connected content is a workspace resource, so you set it up once and any agent can use it.
What if a question is not covered?
The agent can say it does not know and pass the conversation to your team. Web search is optional and off unless you switch it on.
Integrations that work well with Notion.
See Steps AI work with Notion.
Book a demo and we will walk through a real conversation using Notion and your own information.