Answer from structured data
Lists such as products, courses, properties or opening times become answers the agent can look up.
All integrations
Airtable integration
Airtable + Steps AI
Airtable integrationAnswer customers from what is already in Airtable.
Connect the tables your team keeps in Airtable, such as product lists, course schedules or property listings, and your agent can answer from them.
Airtable + Steps AIIllustrative conversation
Is the weekend pottery batch still open?
Yes, the Saturday batch starts on 8 November and has 4 seats left. Shall I share the booking link?
Your own content. Connected once. Used by any agent you choose.
Knowledge and data
What you can do with Airtable connected.
Keep your information where your team already maintains it, and let the agent answer from it.
Keep answers current
Your team updates the table, and the agent works from what is there.
Use it in skills
Combine Airtable with skills that collect details or book appointments.
In practice
A conversation connected to Airtable.
See the conversation alongside the information in your connected tool. Sample data is shown for illustration.
Airtable · Courses- Table
- Courses
- Row
- Weekend pottery batch
- Seats left
- 4
Website conversationIllustration
Is the weekend pottery batch still open?
Yes, the Saturday batch starts on 8 November and has 4 seats left. Shall I share the booking link?
How to connect
Connect Airtable in a few minutes.
No code. You sign in to the app once and you choose which agents use it.
- 1
Connect Airtable
Open Resources, then Apps, and choose Airtable. Sign in, or enter your account details, to connect it to your workspace.
- 2
Add it to your agent
Connecting adds Airtable to your workspace. Then add it to each agent that should use it. An agent only uses the app once both steps are done.
- 3
Choose what the agent can read
Pick the pages, files or tables to use. They become workspace resources, so any agent can use them and one edit updates every agent.
FAQ
Questions about the Airtable integration.
Does the agent use everything in my account?
No. You choose what to connect, and the agent uses only that.
Can several agents use the same content?
Yes. Connected content is a workspace resource, so you set it up once and any agent can use it.
What if a question is not covered?
The agent can say it does not know and pass the conversation to your team. Web search is optional and off unless you switch it on.
Integrations that work well with Airtable.
See Steps AI work with Airtable.
Book a demo and we will walk through a real conversation using Airtable and your own information.