Product limits at a glance
Agents, CRM contacts, WhatsApp campaign sizes and the other Steps AI limits, in one table.
1. Check the table. Limits as of September 2026. Some are expected to rise.
Limits
| Thing | Limit |
|---|---|
| Agents on Free | 1 |
| Agents on paid plans | Unlimited |
| CRM contacts | No limit |
| WhatsApp campaign size | 1,000 messages per send |
| Quick questions in the widget | 5 |
| Suggested questions on a chat page | 5 |
| Calendar per booking skill | 1 |
| Agent name | Cannot be changed after creation |