Grow your marketing lists
Customers who share their email in the chat can be added to your Klaviyo marketing.
All integrations
Klaviyo integration
Klaviyo + Steps AI
Klaviyo integrationConnect your chat conversations to Klaviyo.
If your email and SMS marketing runs on Klaviyo, connect it so the customers your agent talks to can be part of your Klaviyo marketing.
Klaviyo + Steps AIIllustrative conversation
I would like to speak to someone about a bulk order.
Of course. I have let our team know and someone will join this chat shortly.
Connected once. Used in skills and workflows. Your team stays informed.
Messaging and marketing
What you can do with Klaviyo connected.
Use Klaviyo as a step in your workflows and agent skills.
Keep chat and email together
Use what customers ask in the chat alongside the emails and texts you already send from Klaviyo.
Use it in workflows
Add Klaviyo as a step in a workflow next to your store and messaging apps.
In practice
A conversation connected to Klaviyo.
See the conversation alongside the information in your connected tool. Sample data is shown for illustration.
Klaviyo · From Steps AI- Event
- Customer asked for a person
- Channel
- Website chat
- Topic
- Bulk order
Website conversationIllustration
I would like to speak to someone about a bulk order.
Of course. I have let our team know and someone will join this chat shortly.
How to connect
Connect Klaviyo in a few minutes.
No code. You sign in to the app once and you choose which agents use it.
- 1
Connect Klaviyo
Open Resources, then Apps, and choose Klaviyo. Sign in, or enter your account details, to connect it to your workspace.
- 2
Add it to your agent
Connecting adds Klaviyo to your workspace. Then add it to each agent that should use it. An agent only uses the app once both steps are done.
- 3
Use it in a workflow or skill
Add a Klaviyo step to a workflow, or use it in a flow skill, and choose what it should do.
FAQ
Questions about the Klaviyo integration.
Where do I use Klaviyo after connecting it?
In the workflow builder and in flow skills, where a connected app can be chosen as an action.
Do I need to write code?
No. You choose steps from menus. Advanced options such as webhooks are there if your team wants them.
Integrations that work well with Klaviyo.
See Steps AI work with Klaviyo.
Book a demo and we will walk through a real conversation using Klaviyo and your own information.