Topics/WhatsApp campaigns

Send a WhatsApp campaign

Send an approved template to a chosen audience. Replies go to your agent.

Before you start: WhatsApp connected · An approved template

1. Pick the agent. Choose the agent that handles replies. Go to Campaigns › New.

2. Choose the template. Only approved templates appear.

3. Choose the audience. A saved list, a CSV, Shopify customers or a single tag.

4. Review and send. Check the estimated cost, then send now or schedule it.

Note: A single campaign can currently go to up to 1,000 people.

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