Send campaigns, answer customer questions, capture leads and book appointments. Steps AI brings your AI agent, customer messages and automated follow-ups into one platform.
Shoppers tell your agent what they need and how much they want to spend. It shows matching products from your catalogue, adds them to the cart and answers questions before checkout.
Explore website agent
Official partners
Building the future of conversational commerce together.
From the first message to the next purchase, give customers help and keep your team in control.
Shopify
Help every visitor find what they came for.
Your agent greets visitors, asks what they need and shows the right option, whether that is a product, a course or a service.
Suggest jewellery for a wedding.
These two sets fit your budget.
Showing 2 products
Silver-tone floral necklace and matching earrings.
Pink gemstones with a delicate silver-tone finish.
Turn interest into bookings and orders.
Your agent answers questions, finds out what each person needs and books the appointment, visit or demo in the same chat.
Do you offer consultations on Saturdays?
Yes, 9 AM–2 PM. What would you like help with?
A general consultation. I’m Maya.
Thanks, Maya. I can share the details and help you choose a time.
General consultationServices & available times Give the right answer, by phone or chat.
Whether customers call or message you on WhatsApp, Instagram or your website, your AI agent answers from your business information. It checks connected tools for live details and brings in your team when more help is needed.
Are admissions still open for Data Science?
Yes. The weekend batch is open. I can explain the fees and entry requirements.
Could someone help with my application?
I’ll share your enquiry with the admissions team.
Follow up on its own.
Send reminders, updates and offers at the right time. Your agent answers whoever replies, so a follow-up can turn into a sale or a booking.
Your Sol vase is still in your cart.10:08Return to checkoutIs delivery available to Bengaluru?10:12
Yes. You can check the delivery estimate at checkout.10:13
Choose a familiar customer conversation and see how Steps AI can help.
Select an industry to see it in action.
Recommend products, help with checkout and answer order questions.
“Which one should I buy?”
Your storeShopping assistant
Share clinic information, answer booking questions and collect appointment details.
“Can I book an appointment?”
Share course information, capture enquiries and book counselling.
“Which course is right for me?”
Ask about requirements, answer property questions and arrange a visit.
“Can I visit this property?”
Your agent handles the routine work. Your team can see what happened and take over when needed.
View website, WhatsApp, Instagram and Messenger conversations together. Filter by channel or tag, and assign conversations to your team.
Manage conversationsWhere is my order?
Is this jacket in blue?
Can I book a visit on Friday?
Do you deliver to Dubai?
I’d like to return my order
Price for two sets?
Add your website, resources and tools. No coding needed.
Steps AIConnect your store, calendar, CRM and knowledge sources to help your agent do the job.
Shopify
Google Calendar
HubSpot
Google Drive
Google Sheets
Slack
Square AppointmentsBroadcast on WhatsApp, turn Instagram comments into DMs and let your agent answer everyone who writes back.
No. You can use it for enquiries, appointments, lead capture and customer support across different businesses. Store integrations add product, checkout and order features for ecommerce.
Yes. It can collect lead details, book appointments and create tickets. The platform also lets you run campaigns and build workflows for follow-up and other tasks.
You add your website, FAQs and documents, then connect the tools it needs. The agent uses your information and instructions when it replies.
Yes. Your team can take over with the conversation history available. You can also set rules for when the agent should ask for human help.
Your agent uses your business information to help customers on your website, WhatsApp, Instagram, Messenger and phone calls. Each channel offers different ways to connect: WhatsApp for messages and follow-ups, Instagram for DMs and comment replies, and the calling agent for voice conversations. Available actions depend on the channel and the tools you connect.
You can set up your agent and build workflows without coding. The setup depends on the jobs, channels and tools you want to connect.
Our pricing page explains the plans, features and usage limits.
Tell us what you want to automate. We will show you how the agent, inbox and workflows can work together for your business.
