Conversational AI that answers customer questions instantly.
Forget scripted flows and decision trees. StepsAI's chatbot is trained on your knowledge base and uses natural language understanding to answer FAQs, product questions, and support queries, the way a human would.
A smarter chatbot, out of the box.
Natural Language Understanding
Your chatbot understands what customers actually mean, not just keywords. It handles typos, slang, rephrased questions, and complex multi-part queries without breaking.
Knowledge Base Training
Upload docs, connect your website, sync Google Drive or Notion. The chatbot learns from your existing content and stays updated as it changes, with no manual retraining required.
Smart Suggestions
The chatbot proactively suggests related topics and follow-up questions based on conversation context, guiding visitors toward the answers they need faster.
Multilingual Support
Serve customers in 95+ languages automatically. The chatbot detects the visitor's language and responds natively, with no separate bots or translation plugins needed.
Custom Persona
Define your chatbot's name, tone, and personality. Set it to be professional, friendly, technical, or casual, and control what topics it can and cannot discuss.
Analytics Dashboard
See every question your customers ask, top topics, resolution rates, unanswered queries, and conversation sentiment. Use real data to improve your content and support.