settingsInternal Ops

Your team's second brain.

“What's our PTO policy?” “How do I expense something?” “Where's the brand guide?” Your AI copilot answers every internal question instantly, sourced from Notion, Slack, Google Drive, and your intranet. HR and IT stop repeating themselves.

No credit card · Lives in Slack · Deploys in 5 minutes

4hrs
Saved per person per week
3x
Faster employee onboarding
70%
Fewer repetitive questions to HR
24/7
Knowledge always available
FEATURES

The internal copilot your team actually needs.

Six capabilities that eliminate repetitive questions and free your ops team.

help

HR Policy Answers, Instantly

PTO, benefits, expense policies, 401k, parental leave: AI reads your employee handbook and provides accurate answers with source docs. HR saves 100+ questions a week.

Top questions this week
How many PTO days left?
34
Expense reimbursement?
28
Remote work policy?
21
Health insurance details?
16
check_circleAll auto-resolved
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3x Faster Onboarding

New hires get a personal AI assistant from day one. Tools, processes, team structure, comp, benefits: answered instantly. Managers stop repeating themselves.

1Day 1: Tools & access
2Day 2: Processes & SOPs
3Week 1: Fully ramped
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Unified Knowledge

Connects to Notion, Slack, Google Drive, Confluence, and Gmail. AI becomes the single source of truth. Employees find that 6-month-old SOP in seconds.

NotionSlackGDriveConfluence
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IT Support Automation

Password resets, VPN setup, software access: AI walks employees through it step-by-step. IT stops handling the obvious stuff. Escalates the hard stuff with context.

trending_down65% fewer IT tickets
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SOP & Process Bot

“How do I onboard a contractor?” AI surfaces the full SOP with numbered steps, links to forms, and approval workflows. Procedures followed correctly every time.

Step-by-stepForms linkedAuto-approve
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Secure & Permission-Aware

AI only shows employees what they have access to. Finance sees financial SOPs. Engineering sees dev docs. HIPAA and SOC 2 compliant. Your data never leaves your environment.

devices

Lives Where Your Team Works

Slack, Microsoft Teams, web portal, WhatsApp: employees ask from wherever they already are. No new tool to learn. No adoption friction.

HOW IT WORKS

From setup to team-wide adoption in one day.

A 4-step system that makes institutional knowledge accessible to every employee.

01
hub

Connect your knowledge sources

Google Drive, Notion, Slack, Confluence, SharePoint, AI indexes everything in minutes. Updates sync automatically. Zero maintenance.

Knowledge Sources
folder
Google Drive
248 docs synced
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description
Notion
42 pages synced
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chat
Slack History
6 channels indexed
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cloud
Confluence
Connect →
02
forum

Employees ask from Slack or Teams

No new tool. No portal to bookmark. They ask in #ask-stepsai or DM the bot. Questions about policies, processes, tools, all in natural language.

# ask-stepsai
MJ
Mark J.

How do I set up VPN on my new MacBook?

LC
Lisa C.

What's the policy on conference travel reimbursement?

RK
Raj K.

Where do I find the Q4 OKR template?

03
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AI answers with source citations

Accurate answers in under 2 seconds, with links to the source doc. Employees verify themselves. If AI can't answer, it escalates to the right person with context.

AI
StepsAI

To set up VPN on Mac: Download GlobalProtect from IT portal → Enter server: vpn.acme.co → Sign in with SSO.

descriptionIT Setup Guide - VPN
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verifiedSource cited
👍Helpful
04
monitoring

Ops sees what your team needs

Dashboard shows top questions by department, resolution rates, and knowledge gaps. AI suggests new articles to write. Your knowledge base gets better every week.

Ops Dashboard
HR
124
queries · 96% resolved
IT
89
queries · 91% resolved
Finance
43
queries · 88% resolved
Legal
17
queries · 82% resolved
lightbulb2 knowledge gaps found - add articles?

Frequently asked questions

READY?

Every answer, one Slack message away.

Deploy your AI copilot today. Connect your docs, point it at Slack, and watch your team stop asking the same 100 questions. No credit card required.