Pricing Plans

Find the right plan for your team

We offer flexible pricing options to meet your needs. All plans include core features like universal search and basic integrations.

Starter
Perfect for casual use and trying things out
$0Free
  • 100 messages / month
  • 10 MB storage
  • 5 web crawls
  • Community support
Popular
Pro
Great for startups and small teams
$39per month
  • 2,000 messages / month
  • 2.5 GB storage
  • 100 web crawls
  • Email support
Premium
For SMBs and power users
$69per month
  • 5,000 messages / month
  • 5 GB storage
  • 200 web crawls
  • Priority support

Frequently Asked Questions

Everything you need to know about our pricing plans

What happens when my plan expires?

If your paid plan expires or you cancel your subscription, your account will automatically downgrade to the free Starter plan. You'll retain access to all free plan features, including 100 messages per month.

  • Your data and conversation history will be preserved
  • You can upgrade again at any time to restore full access
  • Billing resumes automatically if you upgrade within 30 days of expiration

What happens if I exceed my message limit?

If you exceed your monthly message limit, your AI agent will temporarily pause until your next billing cycle or until you upgrade to a higher plan.

We'll notify you via email when you reach 80% and 100% of your limit, so you can plan accordingly or upgrade before hitting the cap.

Can I upgrade or downgrade my plan anytime?

Yes! You can change your plan at any time from your account settings.

  • Upgrades: Take effect immediately. You'll be charged a prorated amount for the remainder of your billing cycle.
  • Downgrades: Take effect at the start of your next billing cycle. You'll continue to have access to your current plan features until then.

How does billing work?

All paid plans are billed monthly on the same date you signed up. Your billing cycle resets each month, refreshing your message limits and storage quota.

  • You'll receive an email receipt after each successful payment
  • Failed payments will result in a 7-day grace period before downgrade to free plan
  • Unused messages don't roll over to the next month

What's included in the free Starter plan?

The free Starter plan includes 100 messages per month, 10 MB storage, 5 web crawls, and community support. It's perfect for testing Steps AI with a small store or low traffic volume.

All core AI features are available on the free plan—you'll just have lower limits compared to paid plans.

What's the difference between support levels?

Support response times vary by plan:

  • Starter (Free): Community support via forums and documentation
  • Pro: Email support with 24-48 hour response time
  • Premium: Priority email support with same-day response and dedicated account assistance

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