# Steps AI

> Steps AI deploys AI agents that sell, support, and act across your website, WhatsApp, Instagram, Slack, and internal tools. One AI brain trained on your business, every channel, 5-minute install, no code required.

Steps AI gives businesses a single "AI brain" that can be embedded as a chat widget, popup, button, standalone page, or API, and connected to channels like WhatsApp, Instagram DM, and Microsoft Teams. The agent captures leads, answers product questions, tracks orders, books meetings, and triages support using the business's own knowledge base, product catalog, and integrations.

## Product

- [AI Agents](https://stepsai.co/product/ai-agents): Deploy AI agents that answer questions, capture leads, create tickets, book meetings and take actions using your business knowledge.
- [Copilot](https://stepsai.co/product/copilot): Your team's AI assistant, trained on your company's knowledge. Ask anything about docs, emails, CRM, and tools. Sourced answers in seconds.
- [Analytics & Insights](https://stepsai.co/product/analytics-insights): Measure AI agent performance with conversation analytics, resolution rates, CSAT signals, knowledge gaps and optimization recommendations.
## Features

- [Features](https://stepsai.co/features): Explore Steps AI features for analytics, lead capture, CRM, ticketing, agent skills, integrations, and omnichannel AI automation.
- [Skills](https://stepsai.co/features/skills): Give Steps AI agents real capabilities with skills for e-commerce, support, sales, scheduling and custom API actions.
- [Unified Inbox](https://stepsai.co/features/unified-inbox): Manage every customer conversation from every channel, website, WhatsApp, Instagram, and Slack, in one intelligent inbox with AI-powered insights.
- [Lead Capture](https://stepsai.co/features/lead-capture): Capture, qualify and route leads automatically from AI conversations, then sync prospect context into your pipeline and CRM.
- [CRM](https://stepsai.co/features/crm): Turn AI conversations into tickets, route requests by priority and sync customer context with your CRM and support tools using Steps AI.
- [Analytics](https://stepsai.co/features/analytics): Track chat volume, response times, channels, geography and AI agent performance with real-time analytics and actionable insights.
## Channels

- [Channels](https://stepsai.co/channels): Run one AI agent across your website, WhatsApp, Instagram and more with shared knowledge, skills and brand voice across every channel.
- [Website](https://stepsai.co/channels/website): Add an AI chatbot to your website in minutes to answer questions, capture and qualify leads, book meetings and support customers 24/7.
- [WhatsApp](https://stepsai.co/channels/whatsapp): Deploy an AI WhatsApp chatbot that replies instantly, qualifies leads, supports customers and takes action using your business knowledge.
- [Instagram](https://stepsai.co/channels/instagram): Turn Instagram DMs into deals with AI auto-responses. Reply to comments. Qualify leads. Capture sales without manual responses.
- [Standalone Page](https://stepsai.co/channels/standalone-page): A fully branded chat page on your custom URL. Share via email, SMS, or QR code. No website needed. Perfect for campaigns, support, and lead generation.
## Interfaces

- [Chat Widget](https://stepsai.co/interfaces/chat-widget): Add a smart AI chat widget to any website in under 5 minutes. Answers questions, captures leads, and hands off to your team, all from a tiny floating bubble.
## Solutions (by industry)

- [E-Commerce](https://stepsai.co/solutions/ecommerce): Turn store visitors into customers with an AI sales agent for Shopify and WooCommerce that recommends products, tracks orders and supports 24/7.
- [SaaS](https://stepsai.co/solutions/saas): Use AI agents to onboard users, answer support questions, qualify leads and guide product discovery across the SaaS customer lifecycle.
- [Healthcare](https://stepsai.co/solutions/healthcare): Use an AI healthcare agent to answer patient questions, support intake and scheduling, and reduce repetitive calls with configurable controls.
- [Financial Services](https://stepsai.co/solutions/financial-services): AI agents for product questions, onboarding support, and internal policy copilot. SMBs and fintech.
- [Education](https://stepsai.co/solutions/education): Answer enrollment questions 24/7. Financial aid FAQs. Course recommendations. Reduce admin burden. Support international students in 95+ languages.
- [Real Estate](https://stepsai.co/solutions/real-estate): Qualify property leads, answer questions and book showings 24/7 with an AI real estate agent connected to your website and workflows.
## Use Cases (by team)

- [Sales](https://stepsai.co/use-cases/sales): Qualify leads, answer product questions and book meetings automatically with an AI sales agent trained on your business and connected tools.
- [Support & CX](https://stepsai.co/use-cases/support-cx): Deploy an AI customer support agent that answers from your knowledge base, resolves common questions, creates tickets, and escalates with context.
- [Marketing & Growth](https://stepsai.co/use-cases/marketing-growth): Capture qualified leads through conversational AI. Replace static forms. Auto-qualify. Route hot prospects to sales. 3x more leads, 0 lost after hours.
- [Operations](https://stepsai.co/use-cases/operations): Give HR, IT and operations teams an AI copilot that answers policy questions, surfaces SOPs, supports onboarding, and reduces repetitive work.
## Why Steps AI

- [Security](https://stepsai.co/why-stepsai/security): Enterprise-grade security with data encryption, role-based access, behavior guardrails, audit trails, and configurable data residency.
## Company

- [Pricing](https://stepsai.co/pricing): Compare Steps AI plans and credits for AI agents across sales, support and automation. Choose a plan that fits your conversation volume and growth.
- [Founder's Note](https://stepsai.co/note): Read the founder's view on why businesses need AI agents that do more than answer questions and how Steps AI is building for that future.
- [Partner Program](https://stepsai.co/partners): Join the Steps AI partner program and earn recurring revenue by referring brands that need AI sales, support and customer automation.
- [About](https://stepsai.co/about): Learn how Steps AI builds AI agents that sell, support and take action across customer and internal workflows for businesses of every size.
- [Team](https://stepsai.co/team): Meet the team building Steps AI and learn about the people behind our AI agent platform for sales, support and business automation.
- [Careers](https://stepsai.co/careers): Join Steps AI and help build the AI agent layer for every business. We're hiring AI-first operators across marketing and sales.
- [Contact](https://stepsai.co/contact): Book a demo, ask questions about pricing, or get support. We typically respond within 2 hours.
- [Integrations](https://stepsai.co/integrations): Connect Steps AI to Shopify, HubSpot, Zendesk, Calendly, Slack, Notion and more so AI agents can take action across your existing tools.
- [Blog](https://stepsai.co/blog): Read practical guides on AI agents, chatbots, customer support, sales automation and e-commerce growth from the Steps AI team.
## Resources

- [AI Guides](https://stepsai.co/resources/ai-guides): Browse practical AI agent guides for customer support, sales, e-commerce, automation and deployment, with actionable examples from Steps AI.
- [Case Studies](https://stepsai.co/resources/case-studies): See how businesses across industries are using Steps AI to transform customer experience and team productivity.
## Legal

- [Privacy Policy](https://stepsai.co/privacy-policy): How Steps AI collects, uses, stores, and protects information across our website, AI agent platform, integrations, and support channels.
- [Terms of Service](https://stepsai.co/terms-of-service): Terms governing your use of the Steps AI website, AI agent platform, integrations, subscriptions, and support services.

## Contact

- Sales: demo@stepsai.ca
- Support: support@stepsai.ca
- X/Twitter: https://x.com/stepsai_aide
- LinkedIn: https://www.linkedin.com/company/stepsai-aide/
- Instagram: https://www.instagram.com/stepsai_co?igsh=eHAycWR1c3NwZ2hl