# StepsAI

> StepsAI deploys AI agents that sell, support, and act across your website, WhatsApp, Instagram, Slack, and internal tools. One AI brain trained on your business, every channel, 5-minute install, no code required.

StepsAI gives businesses a single "AI brain" that can be embedded as a chat widget, popup, button, standalone page, or API, and connected to channels like WhatsApp, Instagram DM, and Microsoft Teams. The agent captures leads, answers product questions, tracks orders, books meetings, and triages support using the business's own knowledge base, product catalog, and integrations.

## Product

- [AI Agents](https://stepsai.co/product/ai-agents): An AI agent that answers questions, captures leads, creates tickets, and books meetings, trained on your business, deployed in minutes.
- [Copilot](https://stepsai.co/product/copilot): Your team's AI assistant, trained on your company's knowledge. Ask anything about docs, emails, CRM, and tools. Sourced answers in seconds.
- [Analytics & Insights](https://stepsai.co/product/analytics-insights): Measure everything your AI does. Conversation analytics, resolution rates, CSAT scoring, knowledge gap detection, and actionable recommendations to optimize continuously.
## Features

- [Features](https://stepsai.co/features): Analytics, lead capture, CRM, ticketing, and agent skills: everything built into the StepsAI platform.
- [Skills](https://stepsai.co/features/skills): Pre-built skills for e-commerce, sales, support, and scheduling, plus custom skills via API. Give your AI agents real capabilities.
- [Unified Inbox](https://stepsai.co/features/unified-inbox): Manage every customer conversation from every channel, website, WhatsApp, Instagram, and Slack, in one intelligent inbox with AI-powered insights.
- [Lead Capture](https://stepsai.co/features/lead-capture): Automatically capture, qualify, and route leads from every AI conversation. Built-in pipeline management and CRM sync.
- [CRM](https://stepsai.co/features/crm): Built-in ticket management with priority routing, auto-creation from conversations, and CRM sync. Connect to Zendesk, HubSpot, and more.
- [Analytics](https://stepsai.co/features/analytics): Real-time dashboards with chat volume, response times, channel breakdown, geographic intelligence, and agent performance metrics.
## Channels

- [Channels](https://stepsai.co/channels): Deploy one AI agent across website, WhatsApp, Instagram, and Slack. Same knowledge, same skills, same brand voice. Zero per-channel setup.
- [Website](https://stepsai.co/channels/website): Add an AI chatbot to your website that answers questions, captures leads, and books meetings, trained on your content. Works with WordPress, Shopify, Webflow, and any site. Free to start.
- [WhatsApp](https://stepsai.co/channels/whatsapp): Deploy your AI agent on WhatsApp Business. Same AI brain as your website. Rich media, templates, global reach. 95+ languages. Connect your Twilio account in minutes.
- [Instagram](https://stepsai.co/channels/instagram): Turn Instagram DMs into deals with AI auto-responses. Reply to comments. Qualify leads. Capture sales without manual responses.
- [Standalone Page](https://stepsai.co/channels/standalone-page): A fully branded chat page on your custom URL. Share via email, SMS, or QR code. No website needed. Perfect for campaigns, support, and lead generation.
## Interfaces

- [Chat Widget](https://stepsai.co/interfaces/chat-widget): Add a smart AI chat widget to any website in under 5 minutes. Answers questions, captures leads, and hands off to your team, all from a tiny floating bubble.
## Solutions (by industry)

- [E-Commerce](https://stepsai.co/solutions/ecommerce): Your AI sales assistant. On your store. 24/7. Product recommendations, order tracking, cart recovery, and customer support, all handled by AI. Connect Shopify in one click.
- [SaaS](https://stepsai.co/solutions/saas): Onboard faster. Support smarter. Scale without hiring. AI agents trained on your docs resolve 80% of support questions, qualify leads, and give your team a Copilot.
- [Healthcare](https://stepsai.co/solutions/healthcare): Patient questions answered. Appointments booked. Zero phone calls. AI agents for healthcare practices that reduce phone volume and improve patient experience.
- [Financial Services](https://stepsai.co/solutions/financial-services): AI agents for product questions, onboarding support, and internal policy copilot. SMBs and fintech.
- [Education](https://stepsai.co/solutions/education): Answer enrollment questions 24/7. Financial aid FAQs. Course recommendations. Reduce admin burden. Support international students in 95+ languages.
- [Real Estate](https://stepsai.co/solutions/real-estate): Qualify leads and book showings 24/7. Answer property questions instantly. Auto-book viewings via Calendly. Follow up on WhatsApp. Never miss a lead.
## Use Cases (by team)

- [Sales](https://stepsai.co/use-cases/sales): Deploy AI agents that qualify leads, drive upsells, recover carts, and auto-book demos. Turn conversations into conversions.
- [Support & CX](https://stepsai.co/use-cases/support-cx): Deploy AI agents that resolve 80% of support tickets without human intervention. Cite help articles, auto-create tickets, escalate with context.
- [Marketing & Growth](https://stepsai.co/use-cases/marketing-growth): Capture qualified leads through conversational AI. Replace static forms. Auto-qualify. Route hot prospects to sales. 3x more leads, 0 lost after hours.
- [Operations](https://stepsai.co/use-cases/operations): Deploy an internal Copilot for HR, IT, and ops. Answer policy questions, onboard hires 3x faster, surface SOPs. 4 hours saved per person per week.
## Why StepsAI

- [Security](https://stepsai.co/why-stepsai/security): Enterprise-grade security with data encryption, role-based access, behavior guardrails, audit trails, and configurable data residency.
## Company

- [Pricing](https://stepsai.co/pricing): AI chatbot pricing for every team size. Start free, no credit card. Paid plans from $27/mo with WhatsApp, Instagram, and website support.
- [Founder's Note](https://stepsai.co/note): An AI Sales Agent that turns visitors into paying customers. It sells, supports, and closes on every channel your customers already use. Trained on your store. Live in five minutes, no code.
- [Partner Program](https://stepsai.co/partners): Refer e-commerce brands to StepsAI and earn 15% recurring commission for 24 months. You don't build, run, or support it, we do. Free to join, no targets, no lock-in.
- [About](https://stepsai.co/about): StepsAI builds AI agents that help businesses serve customers, support teams, and take action. From solo founders to enterprises, accessible to everyone.
- [Team](https://stepsai.co/team): Meet the team building the AI layer for every website.
- [Careers](https://stepsai.co/careers): Join StepsAI and help build the AI agent layer for every business. We're hiring AI-first operators across marketing and sales.
- [Contact](https://stepsai.co/contact): Book a demo, ask questions about pricing, or get support. We typically respond within 2 hours.
- [Integrations](https://stepsai.co/integrations): Your AI agent connects to Shopify, HubSpot, Zendesk, Gmail, Calendly, Slack, Notion, and more. One-click setup. Zero code.
- [Blog](https://stepsai.co/blog): AI chatbot guides, tutorials, and platform comparisons. Learn how to deploy AI agents for sales, customer support, and ecommerce automation.
## Resources

- [AI Guides](https://stepsai.co/resources/ai-guides): Practical guides to help you deploy, optimize, and scale AI across your business.
- [Case Studies](https://stepsai.co/resources/case-studies): See how businesses across industries are using StepsAI to transform customer experience and team productivity.
## Legal

- [Privacy Policy](https://stepsai.co/privacy-policy): How StepsAI collects, uses, stores, and protects information across our website, AI agent platform, integrations, and support channels.
- [Terms of Service](https://stepsai.co/terms-of-service): Terms governing your use of the StepsAI website, AI agent platform, integrations, subscriptions, and support services.

## Contact

- Sales: demo@stepsai.ca
- Support: support@stepsai.ca
- X/Twitter: https://x.com/stepsai_aide
- LinkedIn: https://www.linkedin.com/company/stepsai-aide/
- Instagram: https://www.instagram.com/stepsai_co?igsh=eHAycWR1c3NwZ2hl